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Delivery

DELIVERY TIMINGS

Please be aware that orders placed after 2pm prior to a weekend or public holiday will not be processed and dispatched until the next business day. 

 

We offer standard and express shipping services to most countries. To qualify for express delivery, please place your order by 2pm and it will be dispatched on the same day. Orders placed after 2pm will be shipped the next working day.

 

IMPORT DUTIES

All shipments outside Canada may be subject to import duties and taxes, which are levied once a shipment reaches your country. Payment of these is necessary to release your order from customs on arrival. You will need to take responsibility for any import duties in your own country. We are unable to advise on the rates, as they vary according to country.

 

TRACKING YOUR ORDER

All our orders are shipped using a traceable service. For a delivery update, please log on to the relevant carrier’s website and enter the tracking reference provided on the dispatch confirmation email. Alternatively, you can log into your account to track your order delivery progress.

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